Privacy Protection Policy

jdbzk Privacy Policy

This page explains how jdbzk collects your personal information, the purposes for which it is used, and how it is kept secure.

Last updated: 29 October 2026

This Privacy Policy ("Policy") applies to the entire jdbzk platform, including all associated websites, mobile applications and communication channels. By using jdbzk's services, a player is considered to have accepted the terms set out in this Policy.

jdbzk handles players' personal information with integrity. Because digital security practices continue to evolve, we may update this Policy when necessary and will notify you on this page when we do. Continued use of the service means you accept the updated Policy.

Section 1 Types of Information Collected

1.1   Required Personal Information

The following information must be provided to open an account and access our services —

  • Full name (Myanmar / English), date of birth and national identification
  • Contact phone number and email address
  • Payment information (KBZPay phone number, Wave Money phone number, AYA Pay, CB Pay phone number, bank account number)
  • A copy of your ID photo required to verify your identity as a player

1.2   Automatically Recorded Information

When you use the website or app, the following technical information may be collected automatically —

  • IP address and the type of device used to access the network
  • Browser type, version and language settings
  • Gaming history, deposit and withdrawal records
  • Pages viewed on the site and time spent on them
  • Data collected via cookies and similar tracking technologies

1.3   Information You Provide Voluntarily

We also record message data that you send voluntarily through customer service inquiries, complaints, surveys, or as a player. That information is used only to improve our service and resolve issues.

Section 2How Your Information Is Used

2.1   Service Delivery and Verification

Your personal information is required to create your account, verify your identity, process deposits and withdrawals, and settle rewards and bonuses.

2.2   Security and Fraud Prevention

We analyze data to prevent financial fraud, financial misconduct, and account hacking. This process is in place to protect players' funds and personal information.

2.3   Customer Service and Communication

Our customer service team, operating via 24/7 Live Chat and email, has access to your records to serve you as effectively as possible when you get in touch.

2.4   Site Improvement

We analyze usage pattern data to understand how players use the website. This is aimed at making the player experience better.

Section 3Cookies and Tracking Technology

3.1   What Are Cookies

A cookie is a small text file that a website stores on your device. We use cookies to remember your account settings when you return to the site and to keep your experience running smoothly.

3.2   Types of Cookies jdbzk Uses

  • Essential Cookies — Cookies that are required for the website's core functions to work properly
  • Functional Cookies — Cookies that help remember your language and display settings
  • Analytics Cookies — Data that helps us understand how the site is being used

A player can decline non-essential cookies through their browser settings. However, doing so may mean that some features of the site will not work properly.

Section 4Sharing Information with Third Parties

4.1   When We May Share

jdbzk may share players' personal information in the following circumstances —

  • With payment service providers such as KBZPay, Wave Money, AYA Pay, CB Pay, and banks to process transactions
  • With technology partners who maintain site security (without routing player data through them)
  • When required to comply with a legal request or court order
  • With the player's own consent

4.2   When We Will Not Share

jdbzk will not sell players' personal information to advertisers, third-party data companies, or unrelated companies. We believe your data belongs to you alone.

Section 5Data Security Measures

5.1   SSL Encryption

All data transmissions on the jdbzk platform are encrypted using SSL (Secure Socket Layer) technology. This means third parties cannot see the data flowing between you and our servers.

5.2   Data Retention Limits

Your personal information will be kept only from the time the service requires it until any legally required retention period has been met. Once that period ends, the data will be securely deleted.

5.3   Staff Access Controls

Not all jdbzk staff can access player data — only those who genuinely need it to carry out their responsibilities. All such staff are bound by a confidentiality agreement.

Section 6Players' Personal Data Rights

Every individual using the jdbzk platform has the following rights regarding their personal information —

  • Right to Access — You can request what data jdbzk holds about you
  • Right to Rectification — Contact our support team to correct any inaccurate data
  • Right to Erasure — You can request deletion of your data, subject to any legal restrictions
  • Right to Portability — You can request a copy of your player data to be transferred to you
  • Right to Object — You have the right to object to certain uses of your data

To exercise any of these rights, contact us at [email protected].

Section 7Children and Minors Under 21

jdbzk services are for adults aged 21 and above only. We do not knowingly collect data from anyone under 21. If we discover that we are holding a child's data by mistake, we will delete it immediately. Parents or guardians can report any concerns to [email protected].

Section 8Policy Updates and Notification

jdbzk may update this Privacy Policy at any time. When we do, the "Last Updated" date at the top of this page will be revised. For significant changes, we will notify players in advance via their registered email. Continued use of the site after a policy change means you accept the updated terms.

Section 9jdbzk Data Protection Contact

For any questions, requests, or complaints regarding this Privacy Policy, you can reach jdbzk's data protection team through the following channels —

  • Email: [email protected]
  • 24/7 Live Chat (Myanmar language) — Click the Live Chat button on the website to get in touch

We are fully committed to resolving any issues related to your personal data promptly and fairly.

Privacy Policy — Questions and Answers

At jdbzk, payment data (KBZPay phone numbers, bank account details) is protected with SSL encryption. Data flowing between the payment server and the platform cannot be read by third parties. Payment service providers (banks and mobile wallets) also protect that data under their own security protocols.

jdbzk will never share players' personal information with third parties for advertising purposes. Where it is necessary to process a payment, the relevant financial service provider will receive only what is needed — player personal data is never sold.

Yes. Unless legal restrictions or mandatory financial record-keeping requirements apply, players can request deletion of their data by emailing [email protected]. You can also reach us via 24/7 Live Chat.

For significant changes, jdbzk will notify you in advance by email to your registered address. Every update will also be reflected in the "Last updated" date at the top of this page. We recommend checking this page from time to time.

Non-essential cookies can be turned off in your browser settings. However, some site features — such as remembering your language setting and keeping you logged in — may not work properly as a result. If essential cookies (required for site functionality) are disabled, the website may not load correctly.

Send an email to [email protected] with the subject line "Personal Data Access Request". You can also submit your request via 24/7 Live Chat. After verification, we will provide details of the data associated with your account.